Effective Conversations for Healthcare Optimization. Breaking down communication barriers between clinicians and Limited English Proficiency (LEP) patients through AI-powered simulation and training.
Effective Conversations for Healthcare Optimization. Breaking down communication barriers between clinicians and Limited English Proficiency (LEP) patients through AI-powered simulation and training.
The reason why we have two ears and only one mouth is that we may listen more and talk less.— Zeno of Citium, c. 300 BC
Our AI-powered platform helps healthcare providers develop cultural competency and communication skills when caring for Limited English Proficiency patients.
Interactive chatbot that simulates clinical conversations with LEP patients, providing immediate, context-sensitive feedback to improve communication skills and cultural humility.
Evidence-based 10-point rubric for culturally responsive care, helping providers build empathy, active listening skills, and trust with diverse patient populations.
Multilingual forms co-designed with clinicians to capture patient communication preferences, visit goals, and concerns before scheduled appointments.
Live coaching during medical encounters to support culturally responsive care, helping providers navigate language barriers and cultural differences effectively.
Structured training modules for medical trainees to practice responding to diverse patient needs, with scenarios tailored to different healthcare specialties.
Web-based application accessible on desktop and mobile devices, making training available anytime, anywhere for busy healthcare professionals.
LEP Patients in the U.S.
Experience Communication Barriers
Improvement in Cultural Competency
Accessible Training Platform